Tien Tzuo, widely recognized as one of the thought leaders in the software-as-a-service industry, founded Zuora in 2007. As Zuora's CEO, Tzuo has not only built one of the fastest growing SaaS companies, he's also evangelized the shift to subscription based business models and the complex billing structures they inherit, coining the phrase Subscription Economy. In an effort to empower this new Subscription Economy, Tzuo has spent over three years working with the best companies in the world to build an award-winning platform powerful and flexible enough to fuel any subscription business.

Before Zuora, Tzuo was one of the 'original forces' at salesforce.com, joining as employee number 11. In his 9 years at salesforce.com, Tzuo built salesforce.com's original billing system and held a variety of executive roles in technology, marketing, and strategy organizations, including building out the product management & marketing organization, serving as Chief Marketing Officer for two years, and most recently as Chief Strategy Officer.

Tzuo holds a bachelor's degree in electrical engineering from Cornell University and a master's in business administration from the Stanford Graduate School of Business. He was named CMO of the Year Finalist by the CMO Council and BusinessWeek Magazine while at salesforce.com and is on DestinationCRM's Who's Who in CRM list. He is on the Board of Directors for both Radian6 and Network for Good.

Doc Searls is the author of The Intention Economy: When Customers Take Charge (Harvard Business Review Press, 2012), and co-author of The Cluetrain Manifesto: The End of Business as Usual (Basic Books, 2000, 2010). He is also Senior Editor of Linux Journal, a fellow at the Center for Information Technology & Society at UC Santa Barbara, and founder of ProjectVRM at the Berkman Center for Internet & Society at Harvard University, where he served as a fellow from 2006 to 2010.

Christina Noren joins Zuora after serving as a member of the senior leadership team at Splunk for 7 years, initially as VP Product Management, and since 2010 as SVP Solutions. In her time at Splunk she drove the initial 1.0 beta and launch, and built out Splunk's product management, support, documentation, services and education teams.

Prior to Splunk, Christina was VP Product Management and VP Systems Consulting for Sensage, formerly Addamark, a leader in the security intelligence market. Prior to joining Addamark, she founded and served
as Chief Executive Officer and product architect of Artloop, a fine art information database that served as a virtual consultant for art collectors and enthusiasts. Before founding Artloop, she was Group Manager for datacenter monitoring at MSN (Microsoft). Early in her career she was the first sales engineering manager and worked in business development for Portal Software. She began her career at Sonic Solutions, where she managed sales operations and worked in revenue accounting.

Christina graduated summa cum laude from the Dominican University of California with a BA in International Finance and Business and a BFA in Fine Arts.

A technologist at heart, Justin started in the tech sector with BT in 1987 before moving to HTK which he co-owns with his twin brother. At HTK he is responsible for online sales of HTK Horizon, a SaaS product for multi-channel marketing and customer lifecycle management.

Justin is passionate about empowering organisations to create more profitable and longer-lasting customer relationships, by using CRM and other customer data to improve mobile engagement throughout the customer lifecycle.

In his spare time Justin is a board member of the Chartered Institute of Marketing’s Technology Marketing interest group, and also sits on the UK Government “SME Panel”. He holds a first class degree in Cognitive Science from the University of Sheffield, is married and has two young children.

Tom graduated from Durham University and Beijing’s People’s University in Modern Chinese, and then spent time working in Beijing in advertising sales and marketing. Moving back to the UK, he worked on publishing sales into mainland China and South East Asia for the publisher Dorling Kindersley (Penguin Group). He drove Digital Sales strategy for DK and Rough Guides from 2007-2010, overseeing implementation of eBooks into business as usual and forging relationships with key e-retailers in that space, and building a thriving licensing business with blue-chip clients including VISA, MSN and Motorola. In 2010 Tom moved into the Future Technologies and Partnerships team at Pearson plc, with Group-wide, global responsibility for relationships with the non-traditional partners that are shaping the next generation of digital products, and working with all Group units (Penguin, Financial Times, Pearson Education) to ensure that we build innovative and productive partnerships in the digital space.

Prior to joining Zuora, Bell was General Manager of the Service and Portfolio Management business unit at CA Technologies. During this time, Bell led the effort to transition CA from a traditional product sales and licensing to a recurring revenue business model.

Before joining CA, Bell was VP of Solutions Marketing at BMC Software. Earlier, Bell led worldwide marketing at Remedy, where he was responsible for building a marketing organization that helped to establish Remedy as the market leading IT Service Management solution, which was acquired by BMC in 2002. His role included managing product marketing, partner marketing, and integrated marketing and communications. Bell also spent several years with Boston Consulting Group (BCG), and has held business development and product management positions at Extricity, a business-to-business integration software vendor, and Kao Corporation, a leading Japanese consumer products company.

Bell received his MBA with Distinction from INSEAD, where he was part of the team that was named The Winner of the European Business Plan of the Year. He also holds an MA with a concentration in International Economics and Japanese from John Hopkins School for Advanced International Studies and a BA from The University of Pennsylvania.

Ben McCormack is FireHost’s Director of Operations, EMEA, where he’s focused on expanding the company and customer base in the EU. McCormack works to deliver the FireHost experience to businesses of all sizes throughout Europe, and to ensure that its international growth is managed smoothly and consistently. McCormack has a successful track record of building and managing high performing technical operations teams within IT organizations, and putting customers at the center of every decision.

Prior to FireHost, McCormack was the head of operations for international cloud at Orange Business Services, where he was responsible for the delivery of the global cloud platform and oversaw end-to-end management of enterprise customers, as well as large-scale IT outsourcing. McCormack’s career additionally includes consulting with Oracle, designing, building and executing partnership agreements between MNCs, and crisis management. He holds a Bachelor of Science, Information Technology from the University of Surrey.

Melissa Di Donato is the vice president of ISV programs for salesforce.com for Europe, Middle East and Africa. Melissa joined Salesforce.com in 2010 to build and lead the ISV team across the EMEA region. She currently chairs a European ISV Advisory council looking to further cloud based technology and the SaaS market for ISVs globally.

Prior to Salesforce.com, Melissa held many senior positions with Oracle, IBM, Uccelli UK and was on the founding team of BlueStar Solutions (sold to ACS in 2004).

Melissa received her bachelor’s degree from Manhattanville College and received her MBA in international business from the American University Kogod School of Business.